Ī crying shame really, I tried to contact Razer here, via email and Reddit help forums, submitted synapse logs and got no reply so finally had enough and got some gear that works. ![]() I sold my Viper and Widow, got myself a GPRO and ROG 65%, synapse only now has to run the hub and mouse matt so seems to be able to handle that. Sorry to hear that pal, have you found a fix yet? I also tried uninstalling the devices from devices manager and rebooting, but still not fixed.īoth my desktop and laptop have Synapse updated to version 3.6.515.51215 Plus, I tried connecting directly to my desktop and no changes. Razer Synapse 3.0 Broken 2 years ago 3 replies 1 view C clockwork.banana 1 reply Hi there, to get to the point quickly I have a lot of Razer chroma products all plugged into the new Razer Thunderbolt dock (goliath, viper elite, black widow lite), feeding into a my new Alienware M15 R4. When I close Synapse the problem goes away. The usb hub (5v externally powered, 3.0 capable, connected to a 3.0 port, if important) is not the problem since the laptop doesn't have this problem while connected to the same hub. For a list of Razer Synapse 3 supported devices, click here. Keyboard, mousepad and mouse randomly disconnect, rgb flickers and the mouse goes about a minute frozen with the lights on, until it comes back. ![]() ![]() BaltasarHenderson I'm having a similar issue, Huntsman Elite, Mamba Elite and Goliathus Chroma are connected to a usb hub that allows me to quickly change between my desktop and 2070 Razer Blade with a press of a button.
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